ENJOY FREE WORLDWIDE SHIPPING
PRIVACY POLICY
Packflux is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.This policy complies with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.
1. Information We CollectWhen you visit or make a purchase from Packflux, we may collect the following types of personal data:a) Personal Information You ProvideNameBilling and shipping addressEmail addressPhone numberPayment information (processed securely by third-party payment providers)b) Automatically Collected InformationIP addressBrowser type and device informationPages visited and time spent on the siteCookies and similar tracking technologies
2. How We Use Your InformationWe use your personal data to:Process and fulfill ordersArrange shipping and delivery via third-party suppliersCommunicate with you regarding your order or customer service inquiriesProcess payments securelyImprove our website, products, and servicesDetect and prevent fraud or abuseComply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR)We process your personal data under the following legal bases:Contractual necessity – to fulfill your orderLegal obligation – to comply with applicable lawsLegitimate interests – to improve our services and prevent fraudConsent – where required, such as for marketing communications
4. Payment ProcessingAll payments are processed securely through third-party payment processors. Packflux does not store or have direct access to your full credit or debit card details.Payment processors comply with industry security standards, including PCI-DSS.
5. Dropshipping & Third-Party DisclosureAs a dropshipping business, we share necessary personal data (such as your name, shipping address, and phone number) with third-party suppliers and logistics partners solely for the purpose of fulfilling and delivering your order.We may also share data with:Wix (website hosting and infrastructure)Payment processorsAnalytics and performance toolsLegal or regulatory authorities when required by lawWe do not sell your personal data.
6. International Data TransfersSome of our service providers or suppliers may be located outside the European Economic Area (EEA). When data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data RetentionWe retain your personal data only for as long as necessary to:Fulfill the purposes outlined in this policyComply with legal, accounting, or reporting requirementsWhen data is no longer required, it is securely deleted or anonymized.
8. Your Rights Under GDPR If you are located in the EU, you have the right to:Access your personal dataRequest correction of inaccurate dataRequest deletion of your dataRestrict or object to processingRequest data portabilityWithdraw consent at any timeTo exercise your rights, please contact us using the details below.
9. CookiesWe use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can manage or disable cookies through your browser settings.For more information, please refer to our Cookie Policy [if applicable].
10. Data SecurityWe take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage method is completely secure.
11. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.